Training and post-service

　　Production training
　　
　　Objective:
　　
　　In order to enable the customer's concentrator to put into production as soon as possible and have a stable technical team to ensure the normal operation of the mine in the future, Hengda will appoint the technical backbone of the installation and commissioning team to be responsible for the training. These experienced engineers will train all the concentrator equipment and processing technology in the common problems in the operation of the concentrator, and demonstrate solutions for the workers on site.
　　
　　It mainly includes five aspects:
　　
　　1. Technical training;
　　
　　2. Equipment operation training;
　　
　　3. Production management training;
　　
　　4. Maintenance training;
　　
　　5. Safety protection training.
　　
　　Note: Workers need to practice many times before they can master the machine. Only when they really master the machine can they operate skillfully and improve their efficiency.
　　At the same time, after the completion of the training, in order to ensure that customers can be checked regularly and managed conveniently in the future, Hengda will also present books compiled with long-term production experience and various forms frequently used in the mine management process to customers, so as to serve them intimately and truly achieve the goal of "customer for heaven, respect for heaven and love people".
　　
　　Concentrator Management
　　
　　1. Management of operation and production plan, including analysis of daily production report, solution of existing problems, production plan and arrangement of each stage.
　　
　　2. Cost management: the management of various cost accounting, cost analysis, cost decision-making and cost control in the process of production and operation. Beneficiation costs include the price of ore, consumption of beneficiation reagents, energy consumption, water consumption, workers'wages and depreciation of equipment and facilities, etc.
　　3. Safety and environmental protection management, including: equipment safety management, personnel safety management in production process, three wastes discharge; emergency treatment of emergencies; implementation of the national guidelines, policies and standards for mine safety production.
　　4. The management of mineral processing technology requires that good technical and economic benefits be achieved with the least consumption of ore, hydropower and labor in production technology. It includes: analysis and promotion of production index; technological innovation of beneficiation test; establishment of reagent system and control of reagent unit consumption; training of workers'beneficiation technology, innovation and reform of process flow, etc.
　　
　　Follow-up
　　
　　After regular return visits are completed, Hengda will make regular return visits to the project to provide customers with after-sales technical support, to ensure that customers can quickly solve problems in the selection plant, and to avoid long-term parking accidents.
　　
　　After-sales maintenance Hengda after-sales service team is composed of more than 20 technicians, who have been engaged in mining for more than 20 years and have rich experience. Receiving calls from customers, China promises to arrive within 24 hours and foreign countries (excluding passport processing time) within 48 hours in order to solve the problem in the shortest time.
　　
　　Our company also provides perfect spare parts service. Hengda sells all the equipment, all the spare parts can be ordered, as small as one rivet, all the spare parts can be shipped in the first time, reduce customer losses, and ensure the long-term operation of customer equipment. If the machine is damaged by human factors, Hengda technicians will retrain the staff to find out the problems and ensure the normal operation of the equipment in the future.